To cancel your order navigate to the account page. On the account page click on the‘Manage Subscription’ button. From the subscription page click on the‘Manage’ link and select‘Cancel Order’.
To change your order navigate to the account page. On the account page click on the‘Manage Subscription’ button. From the subscription page click on the‘Manage’ link and select either‘Product Qty’,‘Swap Product’ or‘Add Product to Subscription’.
Participating in the Program entitles members (“Members”) to take advantage of certain discounts and rewards that may change from time to time and, which may be made available for limited times, all as determined by Dollar Clean Club in its sole discretion.Dollar Clean Club reserves the right to change, at any time, its pricing for any and all of its products, including the Fee or Program structure.
This Program will continue until terminated, suspended, or modified, by the customer pursuant to the cancellation policies listed here.Dollar Clean Club has the right to change the Program benefits at any time.
We strive to deliver our Dollar Clean Club™ household products to you in perfect condition, however if your cleaning products arrived damaged or faulty, we will replace your products at no cost. Simply send an email to firstname.lastname@example.org and provide the following;
Description of damaged goods
Photo of damaged goods
List the items you would like to return?
If you are not 100% satisfied with our products, we will create a solution for you. Returns are accepted within 30 days of receiving your order. To initiate a return, please send an email to email@example.com and provide the following information;
Reason for Return
List the items would you like to return?
Are you Subscription Member?
Would you like us to replace the items you want to return or would you like a refund?
All information above is required to fully process a refund a Dollar Clean Club™ Customer Service Representative will respond within 48 hours of request.
If you are a Dollar Clean Club™ subscriber and want to cancel all orders, please do so by visiting dollarcleanclub.com and click on your account page. Follow the directions on the site to cancel future orders.
If you go to our Shop page you will see the cost of all our products. The difference is when you go to the product page where you can either buy that product as a one time purchase, or you can buy it as part of a subscription that gets sent out every two months.
There are no hidden fees, just the cost of the product and shipping. Do note that if you enter a subscription you will be setting up a recurring charge to your card every two months. But don't worry you can cancel, modify and pause your subscription at any time.
Go to the account page and click on the‘Manage Subscription’ button. From the subscription page click on the‘Manage’ link and select‘Product Qty’. From here you can adjust the quantity field of your current product/products.
What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
The choices available to you regarding the use of your information.
The security procedures in place to secure your information.
How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this website.
Information We Collect
In operating our website, we may collect the following information about you:
Information that you voluntarily provide us via email or another direct contact from you.
Information that you provide to us when signing up for a Dollar Clean Club® subscription, including your name, e-mail address, address, telephone number and product preferences. We will also collect your payment card information, but we do not store or maintain that information, as a third party processes your payments. For more information see section below “How We Use and Share Your Information.”
Information provided to us when you communicate with us for any reason.
By submitting a telephone number to Dollar Clean Club® you agree that a representative of Dollar Clean Club® can contact you at the number you provide, potentially using automated technology (including texts/SMS messaging) or a pre-recorded message.Your consent is not an obligation to receive any of our products and/or services.
How We Use and Share Your Information
The information that we collect and store relating to you is primarily used to enable us to provide our products and/or services to you in the best possible manner.In addition, we may use the information that you provide to us to respond to you regarding the reason you contacted us. We will not sell or lease your information to anyone.
We will not share your information with any third party outside of our organization other than to provide products and/or services to you, including our third-party subscription provider.This includes, where applicable, our subsidiaries, our holding company and its other subsidiaries (if any), as well as third parties involved in the administration and operation of our products and/or services, such as the third parties that process your payments through our website, such as our third-party subscription provider. We may also disclose your information to other third parties, such as:
Where we sell any or all of our business and/or our assets to a third party, whether through bankruptcy proceedings or other sale or merger.
Where we are legally required to disclose your information.
When we are contractually obligated to disclose it.
Surveys & Contests
From time to time our website requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this website and our marketing efforts in general.
This website uses Google Analytics to help analyze how visitors use the website. Google Analytics uses “cookies,” which are text files placed on your computer, to collect standard internet log information and visitor behavior information in an anonymous form. The anonymous information generated by the cookie about your use of the website (including your IP address) is transmitted to Google. This information is then used to evaluate visitors’ use of the website and to compile statistical reports on website activity for Dollar Clean Club®.
We will never use Google Analytics to track or to collect any personally identifiable information. Google will not associate your IP address with any other data held by Google. Neither we nor Google will link, or seek to link, an IP address with the identity of a computer user. We will not associate any information gathered from this website with any personally identifiable information from any source, unless you explicitly submit that information via a fill-in form on our website. Our website does not use flash cookies.
Links to Third Party Websites
This website may contain links to other websites. Please be aware that we are not responsible for the content or privacy practices of such other websites. We encourage our users to read the privacy statements of any other website that collects personally identifiable information. By accessing third party websites through our website, you are consenting to the terms and privacy policies of those websites.
Your Access to and Control Over Your Information
You may opt-out of any future contacts from us at any time. See section below “How to Unsubscribe from E-mail Communications.” You can also do the following at any time by contacting us via our contact form on our website or the telephone number provided below:
Learn about what information we have about you, if any.
Change/correct any information we have about you.
Delete any information we have about you, as required and/or feasible.
Express any concerns you have about our use of your information.
How to Unsubscribe from E-mail Communications
You can unsubscribe from receiving Dollar Clean Club® e-mails at any time. You can unsubscribe by clicking on the “Unsubscribe” link in the footer of any Dollar Clean Club® daily e-mail or on the bottom of the www.dollarcleanclub.com homepage and following the instructions. We, of course, do not want to see you go, but if for any reason you want to leave us and have trouble doing so please email firstname.lastname@example.org.
We take precautions to protect and secure your information. When you submit information via the website, your information is protected both online and offline by commercially suitable physical, electronic and managerial procedures.
While we use encryption to protect certain information transmitted through our website, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers and servers in which we store personally identifiable information are kept in a secure environment.
Nonetheless, the transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of information sent to us electronically on our website, and transmission of such information is therefore entirely at your own risk.
Users Only of Legal Age of Majority
Our website is designed and intended for those who have reached the age of majority (18 years of age). By using our website, you affirm that you are at least 18 years of age or older.We are not liable for any damages that may result from a user’s misrepresentation of age.
No one under age 13 is authorized to submit or post any information, including personally identifying information, on our website. Under no circumstances may anyone under age 13 use our website.Parents or legal guardians of children under 13 cannot agree to these terms on their behalf.
You will be able to access our Site without having to register any details with us.
Use of Site
Our Site, images, data, text, audios, videos, photographs, custom graphics, logos, button icons, descriptions and all other material provided and the collection and compilation and assembly thereof are the exclusive property of Dollar Clean Club® or its parent and are protected by the U.S. and international copyright laws.
The contents of our Site may be used for informational purposes only.Any other use of such contents, including the reproduction, modification, distribution, transmission, republication, display or performance of the contents without our prior written consent is expressly forbidden.
Any other trademarks or service marks appearing anywhere on our Site are the property of their respective owners.To the extent any product name or logo does not appear with a trademark (™) does not constitute a waiver of any and all intellectual property rights that Dollar Clean Club® or its businesses has established in any of its products, features, or service names or logos.
You may not use, reproduce, modify, transmit, display, publish, sell, create derivative works, or distribute by any means, method, or process whatsoever, now known or hereafter developed, any content of this Site for commercial profit or gain.Nothing in these Terms or on the Site shall be construed as conferring any intellectual property or other proprietary rights to you.You agree to observe copyright and other applicable laws and may not use the content in any manner that infringes or violates the rights of any person or entity.We hold all rights to the content on this Site.
As a condition of your use of the Site, you will not use the Site, or any contents or services, for any purpose that is unlawful in any applicable jurisdiction where our Site is being used, or prohibited by these terms, conditions, and notices, and you agree to abide by the terms and conditions set forth in the “User Conduct” section. You may not use the Site contents or services in any manner that could damage, disable, overburden, or impair any of our equipment or interfere with any other party’s use and enjoyment of the Site, or any contents or services.You may not attempt to gain access to any portion of the Site, or any of its contents or services, other than those for which you are authorized.
While every effort is made for the timeliness and accuracy of the Site content and services, we make no warranties either express or implied, and assume no liability or responsibility for the completeness, use, accuracy, reliability, correctness, timeliness or usefulness, of any of the results obtained from its use.
We make no representation or warranty, express or implied, with respect to the content of the Site, or links to other websites, including but not limited to accurateness, completeness, correctness, timeliness or reliability.We make no representation or warranty regarding the merchantability or fitness for a particular purpose or use with respect to any content or services whatsoever that may be accessed through this Site, or the results to be obtained from using the Site.We make no representation or warranty that the Site or content is free from defects or viruses.Your use of external links and third-party websites is at your own risk and subject to the terms and conditions of use for such links and websites.
While every effort is made so that all content provided on the Site does not contain viruses and/or harmful materials, you should take reasonable and appropriate precautions to scan for viruses or otherwise protect your computer or device, and you should have a complete and current backup of the applicable items on your computer or device.We disclaim any liability for the need for services or replacing equipment or data resulting from your use of the Site.While every effort is made for smooth and continuous operation, we do not warrant the Site will operate error-free.
By submitting a telephone number to Dollar Clean Club® you agree that a representative of Dollar Clean Club® can contact you at the number you provide, potentially using automated technology (including texts/SMS messaging) or a pre-recorded message.Your consent is not an obligation to receive any of our services.
We take all reasonable steps so that our Site is available 24 hours every day, 365 days per year. However, websites do sometimes encounter downtime due to the server and other technical issues. Therefore, we will not be liable if this Site is unavailable at any time.
Our Site may be temporarily unavailable due to issues such as system failure, maintenance or repair, or for reasons beyond our control. Where possible, we will try to give our users advance warning of maintenance issues, but shall not be obliged to do so.
When using our Site, you shall not post or send to or from either the Site:
(a)content for which you have not obtained all necessary consents;
(b)content that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offense, give rise to a civil liability, or otherwise is contrary to the law in any applicable jurisdiction where our Site is being used;
(c) content which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.
We will fully cooperate with any law enforcement authorities or court order requiring us to disclose the identity or other details or any person posting materials to our Site in breach of this Section.
You shall not use our Site while distracted or preoccupied, such as when operating a motor vehicle.You should access our Site only with due regard for your own safety and the safety of others.
Links to and from Third Party Websites
Any links furnished on our Site may allow you to leave our Site.These third party websites are not under our control and we disclaim any responsibility for the contents of such linked websites or any link(s) contained in any such linked website(s) or any changes or updates to any of these websites.We further disclaim any responsibility for any form of transmission received from any linked third party website or advertising.We provide these links to you as a convenience to you and inclusion of any link herein shall in no way be construed as an endorsement by us of the website(s).
If you would like to link to our Site, you may only do so on the basis that you link to, but do not replicate, any page of our Site, and subject to the following conditions:
(a)you do not in any way imply that we are endorsing any services or products unless this has been specifically agreed with us;
(b)you do not misrepresent your relationship with us or present any false information about us;
(c)you do not link from a website that is not owned by you; and
(d)your website does not contain content that is offensive, controversial, infringes any intellectual property rights or other rights of any other person or does not comply in any way with the law of the United States of America.
If you choose to link our Site in breach of this Section, you shall fully indemnify us for any loss or damage suffered as a result of your actions.
All information on our Site is of a general nature and is furnished for your knowledge and understanding and as an informational resource only.The documents and any related graphics published on this server could include technical inaccuracies or typographical errors.Changes are periodically added to the information contained on our Site.We may make improvements and/or changes to any of the products depicted or described herein at any time.We expressly disclaim any responsibility or liability for any adverse consequences or damages resulting from your use of the Site or reliance on the information from either.
THE SITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, REPRESENTATIONS OR ENDORSEMENTS WHATSOEVER WITH REGARD TO ANY PRODUCTS, INFORMATION OR SERVICE PROVIDED THROUGH THIS SITE, INCLUDING, TITLE, NON-INFRINGEMENT, OR ANY OTHER WARRANTY, CONDITION, GUARANTY, OR REPRESENTATION, WHETHER ORAL OR IN WRITING, OR IN ELECTRONIC FORM.
DOLLAR CLEAN CLUB® DOES NOT WARRANT OR ASSUME ANY LEGAL LIABILITY OR RESPONSIBILITY FOR THE ACCURACY, COMPLETENESS OR USEFULNESS OF ANY INFORMATION DESCRIBED WITHIN OR DERIVED FROM OUR SITE OR SERVICE.
Limitation of Liability
YOUR USE OF OUR SITE IS ENTIRELY AT YOUR OWN RISK. WE WILL NOT BE RESPONSIBLE TO YOU OR TO ANY THIRD PARTIES FOR ANY DIRECT OR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES OR LOSSES OR INJURY YOU MAY INCUR IN CONNECTION WITH YOUR USE OR INABILITY TO USE THE SITE OR THE SERVICES AND/OR PRODUCTS, OR YOUR RELIANCE ON OR USE OF THE SITE, THE INFORMATION, PRODUCTS OR SERVICES PROVIDED, OR THAT RESULT FROM MISTAKES, OMISSIONS, INTERRUPTIONS, DELETIONS OR ANY FAILURE OF PERFORMANCE, OR ANY OF THE DATA OR OTHER MATERIALS TRANSMITTED THROUGH OR RESIDING ON OUR SITE, REGARDLESS OF THE TYPE OF CLAIM OR THE NATURE OF THE CAUSE OF ACTION, EVEN IF WE HAVE ADVISED OF THE POSSIBILITY OF SUCH DAMAGE OR LOSS.
You agree to defend, indemnify, and hold us, our officers, directors, employees, volunteers, agents, licensors, and suppliers, harmless from and against any claims, actions or demands, liabilities and settlements including without limitation, reasonable legal and accounting fees, resulting from or alleged to result from, your use of and access to the Site or your violation of these Terms or your violation of any third party right, including without limitation any trademark, copyright or other proprietary or privacy right.
These Terms, and any rights and licenses granted hereunder, may not be transferred or assigned by you.
We make no representations that the content or the Site is appropriate or may be used or downloaded outside the United States. Access to the Site and/or the content may not be legal in certain countries outside the United States. If you access the Site from outside the United States, you do so at your own risk and are responsible for compliance with the laws of the jurisdiction from which you access the Site.
Our Site is created and controlled by the State of Connecticut, United States of America.The Site, and its contents, and any disputes arising therefrom shall be construed and interpreted under the laws of the State of Connecticut, and applicable United States federal laws.Use of our Site constitutes agreement of the user to the jurisdiction of the state and federal courts located therein.
Our Site is subject to the United States export control laws and regulations, and may be subject to export or import regulations in other countries. You agree to strictly comply with all such laws and regulations and acknowledge that you have the responsibility to obtain authorization to export, re-export, or import of any data on our Site, as may be required.