Help Center

To cancel your order navigate to the account page. On the account page click on the ‘Manage Subscription’ button. From the subscription page click on the ‘Manage’ link and select ‘Cancel Order’.

To change your order navigate to the account page. On the account page click on the ‘Manage Subscription’ button. From the subscription page click on the ‘Manage’ link and select either ‘Product Qty’, ‘Swap Product’ or ‘Add Product to Subscription’.

If you go to our Shop page you will see the cost of all our products. The difference is when you go to the product page where you can either buy that product as a one time purchase, or you can buy it as part of a subscription that gets sent out every two months.

There are no hidden fees, just the cost of the product and shipping. Do note that if you enter a subscription you will be setting up a recurring charge to your card every two months. But don't worry you can cancel, modify and pause your subscription at any time.

Cheaper. Clean Club subscriptions stat at just $1. Less packaging = less cost.

Less Waste. We ship pods—not water. This means less packaging, less waste, and more efficient freight.

Convenient. Subscribe or order on-demand. Either way, we deliver to your door—anywhere in the US.

Eco-Friendly. Better for everyone. Phosphate-free ingredients. Reusable and recyclable packaging.

Dollar Clean Club® and its affiliates are committed to protecting and preserving your privacy. This Privacy Policy, together with our Terms of Use and Conditions, and any other underlying agreements or terms, sets out the basis on which any information we collect from you, or that you provide to us, will be processed by us. This Privacy Policy applies solely to information collected by this website. It will notify you of the following:

• What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
• The choices available to you regarding the use of your information.
• The security procedures in place to secure your information.
• How you can correct any inaccuracies in the information.

By using our website, you are accepting the practices described in this Privacy Policy.

By using this website, you consent to the use of the information that you provide to us in accordance with this Privacy Policy. We do update this Privacy Policy from time to time so please review this Privacy Policy regularly. If we materially alter our Privacy Policy, we will notify you of such changes by posting a notice on our website. Your continued use of the website will be deemed your agreement that your information may be used in accordance with the new policy. If you do not agree with the changes, then you should stop using the website, and you should notify us that you do not want your information used in accordance with the changes. 

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this website.

Information We Collect

In operating our website, we may collect the following information about you:

1. Details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data, including your IP address, the date and time you accessed or left the website and which pages you viewed. Some parts of our website use cookies and other technologies to collect this information about your general internet usage. See section below ‘How We Use Cookies” to learn more.
2. Information that you voluntarily provide us via email or another direct contact from you.
3. Information that you provide to us when signing up for a Dollar Clean Club® subscription, including your name, e-mail address, address, telephone number and product preferences. We will also collect your payment card information, but we do not store or maintain that information, as a third party processes your payments. For more information see section below “How We Use and Share Your Information.”
4. Information provided to us when you communicate with us for any reason.

By submitting a telephone number to Dollar Clean Club® you agree that a representative of Dollar Clean Club® can contact you at the number you provide, potentially using automated technology (including texts/SMS messaging) or a pre-recorded message. Your consent is not an obligation to receive any of our products and/or services.

How We Use and Share Your Information

The information that we collect and store relating to you is primarily used to enable us to provide our products and/or services to you in the best possible manner. In addition, we may use the information that you provide to us to respond to you regarding the reason you contacted us. We will not sell or lease your information to anyone.

Unless you ask us not to, we may use your information to contact you in the future to tell you about specials, new products or services, or changes to this Privacy Policy. See section below “How to Unsubscribe from E-mail Communications.”

We will not share your information with any third party outside of our organization other than to provide products and/or services to you, including our third-party subscription provider. This includes, where applicable, our subsidiaries, our holding company and its other subsidiaries (if any), as well as third parties involved in the administration and operation of our products and/or services, such as the third parties that process your payments through our website, such as our third-party subscription provider. We may also disclose your information to other third parties, such as:

1. Where we sell any or all of our business and/or our assets to a third party, whether through bankruptcy proceedings or other sale or merger.
2. Where we are legally required to disclose your information.
3. When we are contractually obligated to disclose it.

Surveys & Contests

From time to time our website requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this website and our marketing efforts in general. 

How We Use Cookies

This website uses Google Analytics to help analyze how visitors use the website. Google Analytics uses “cookies,” which are text files placed on your computer, to collect standard internet log information and visitor behavior information in an anonymous form. The anonymous information generated by the cookie about your use of the website (including your IP address) is transmitted to Google. This information is then used to evaluate visitors’ use of the website and to compile statistical reports on website activity for Dollar Clean Club®.

We will never use Google Analytics to track or to collect any personally identifiable information. Google will not associate your IP address with any other data held by Google. Neither we nor Google will link, or seek to link, an IP address with the identity of a computer user. We will not associate any information gathered from this website with any personally identifiable information from any source, unless you explicitly submit that information via a fill-in form on our website. Our website does not use flash cookies. 

Some of our business partners may use cookies on our website (for example, advertisers). However, we have no access to or control over these cookies.

Links to Third Party Websites

This website may contain links to other websites. Please be aware that we are not responsible for the content or privacy practices of such other websites. We encourage our users to read the privacy statements of any other website that collects personally identifiable information. By accessing third party websites through our website, you are consenting to the terms and privacy policies of those websites. 

Your Access to and Control Over Your Information

You may opt-out of any future contacts from us at any time. See section below “How to Unsubscribe from E-mail Communications.” You can also do the following at any time by contacting us via our contact form on our website or the telephone number provided below:

• Learn about what information we have about you, if any.
• Change/correct any information we have about you.
• Delete any information we have about you, as required and/or feasible.
• Express any concerns you have about our use of your information.

How to Unsubscribe from E-mail Communications

You can unsubscribe from receiving Dollar Clean Club® e-mails at any time. You can unsubscribe by clicking on the “Unsubscribe” link in the footer of any Dollar Clean Club® daily e-mail or on the bottom of the www.dollarcleanclub.com homepage and following the instructions. We, of course, do not want to see you go, but if for any reason you want to leave us and have trouble doing so please email info@dollarcleanclub.com.

Security

We take precautions to protect and secure your information. When you submit information via the website, your information is protected both online and offline by commercially suitable physical, electronic and managerial procedures.

While we use encryption to protect certain information transmitted through our website, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers and servers in which we store personally identifiable information are kept in a secure environment.

Nonetheless, the transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of information sent to us electronically on our website, and transmission of such information is therefore entirely at your own risk.

Users Only of Legal Age of Majority

Our website is designed and intended for those who have reached the age of majority (18 years of age). By using our website, you affirm that you are at least 18 years of age or older. We are not liable for any damages that may result from a user’s misrepresentation of age. 

No one under age 13 is authorized to submit or post any information, including personally identifying information, on our website. Under no circumstances may anyone under age 13 use our website.  Parents or legal guardians of children under 13 cannot agree to these terms on their behalf.

Contacting Us

We welcome any queries, comments, complaints or requests you may have regarding this Privacy Policy. Please do not hesitate to contact us at:

Dollar Clean Club®
235 Dividend Road
Rockyhill, CT 06067
Phone: (833)365-2252
Email: info@dollarcleanclub.com

Welcome to Dollar Clean Club®’s website. These Terms of Use and Conditions (“Terms”) govern your use of the Dollar Clean Club® (“our”) website (“Site”). Please read the terms in full before using our Site. By accepting these Terms, or by using our Site, you agree to be legally bound by these Terms, our Privacy Policy, and any other underlying agreements or terms. If you do not agree to these terms, please do not use our Site. We reserve the right to modify these Terms at any time without prior notice, and your use of the Site binds you to the changes made. We do occasionally update these terms so please refer to them in the future.

Access to Site

You will be able to access our Site without having to register any details with us.

Use of Site

Our Site, images, data, text, audios, videos, photographs, custom graphics, logos, button icons, descriptions and all other material provided and the collection and compilation and assembly thereof are the exclusive property of Dollar Clean Club® or its parent and are protected by the U.S. and international copyright laws. 

The contents of our Site may be used for informational purposes only. Any other use of such contents, including the reproduction, modification, distribution, transmission, republication, display or performance of the contents without our prior written consent is expressly forbidden. 

Any other trademarks or service marks appearing anywhere on our Site are the property of their respective owners. To the extent any product name or logo does not appear with a trademark (™) does not constitute a waiver of any and all intellectual property rights that Dollar Clean Club® or its businesses has established in any of its products, features, or service names or logos.

You may not use, reproduce, modify, transmit, display, publish, sell, create derivative works, or distribute by any means, method, or process whatsoever, now known or hereafter developed, any content of this Site for commercial profit or gain. Nothing in these Terms or on the Site shall be construed as conferring any intellectual property or other proprietary rights to you. You agree to observe copyright and other applicable laws and may not use the content in any manner that infringes or violates the rights of any person or entity. We hold all rights to the content on this Site.

As a condition of your use of the Site, you will not use the Site, or any contents or services, for any purpose that is unlawful in any applicable jurisdiction where our Site is being used, or prohibited by these terms, conditions, and notices, and you agree to abide by the terms and conditions set forth in the “User Conduct” section. You may not use the Site contents or services in any manner that could damage, disable, overburden, or impair any of our equipment or interfere with any other party’s use and enjoyment of the Site, or any contents or services. You may not attempt to gain access to any portion of the Site, or any of its contents or services, other than those for which you are authorized.    

While every effort is made for the timeliness and accuracy of the Site content and services, we make no warranties either express or implied, and assume no liability or responsibility for the completeness, use, accuracy, reliability, correctness, timeliness or usefulness, of any of the results obtained from its use. 

We make no representation or warranty, express or implied, with respect to the content of the Site, or links to other websites, including but not limited to accurateness, completeness, correctness, timeliness or reliability. We make no representation or warranty regarding the merchantability or fitness for a particular purpose or use with respect to any content or services whatsoever that may be accessed through this Site, or the results to be obtained from using the Site. We make no representation or warranty that the Site or content is free from defects or viruses. Your use of external links and third-party websites is at your own risk and subject to the terms and conditions of use for such links and websites.

While every effort is made so that all content provided on the Site does not contain viruses and/or harmful materials, you should take reasonable and appropriate precautions to scan for viruses or otherwise protect your computer or device, and you should have a complete and current backup of the applicable items on your computer or device. We disclaim any liability for the need for services or replacing equipment or data resulting from your use of the Site. While every effort is made for smooth and continuous operation, we do not warrant the Site will operate error-free.

By submitting a telephone number to Dollar Clean Club® you agree that a representative of Dollar Clean Club® can contact you at the number you provide, potentially using automated technology (including texts/SMS messaging) or a pre-recorded message. Your consent is not an obligation to receive any of our services.

Site Uptime

We take all reasonable steps so that our Site is available 24 hours every day, 365 days per year. However, websites do sometimes encounter downtime due to the server and other technical issues. Therefore, we will not be liable if this Site is unavailable at any time.

Our Site may be temporarily unavailable due to issues such as system failure, maintenance or repair, or for reasons beyond our control. Where possible, we will try to give our users advance warning of maintenance issues, but shall not be obliged to do so.

User Conduct

When using our Site, you shall not post or send to or from either the Site:

(a) content for which you have not obtained all necessary consents;

(b) content that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offense, give rise to a civil liability, or otherwise is contrary to the law in any applicable jurisdiction where our Site is being used;

(c) content which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.

We will fully cooperate with any law enforcement authorities or court order requiring us to disclose the identity or other details or any person posting materials to our Site in breach of this Section.   

You shall not use our Site while distracted or preoccupied, such as when operating a motor vehicle. You should access our Site only with due regard for your own safety and the safety of others.

Links to and from Third Party Websites

Any links furnished on our Site may allow you to leave our Site. These third party websites are not under our control and we disclaim any responsibility for the contents of such linked websites or any link(s) contained in any such linked website(s) or any changes or updates to any of these websites. We further disclaim any responsibility for any form of transmission received from any linked third party website or advertising. We provide these links to you as a convenience to you and inclusion of any link herein shall in no way be construed as an endorsement by us of the website(s).

If you would like to link to our Site, you may only do so on the basis that you link to, but do not replicate, any page of our Site, and subject to the following conditions:

(a) you do not in any way imply that we are endorsing any services or products unless this has been specifically agreed with us;

(b) you do not misrepresent your relationship with us or present any false information about us;

(c) you do not link from a website that is not owned by you; and

(d) your website does not contain content that is offensive, controversial, infringes any intellectual property rights or other rights of any other person or does not comply in any way with the law of the United States of America.

If you choose to link our Site in breach of this Section, you shall fully indemnify us for any loss or damage suffered as a result of your actions.

Disclaimers

All information on our Site is of a general nature and is furnished for your knowledge and understanding and as an informational resource only. The documents and any related graphics published on this server could include technical inaccuracies or typographical errors. Changes are periodically added to the information contained on our Site. We may make improvements and/or changes to any of the products depicted or described herein at any time. We expressly disclaim any responsibility or liability for any adverse consequences or damages resulting from your use of the Site or reliance on the information from either.

THE SITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, REPRESENTATIONS OR ENDORSEMENTS WHATSOEVER WITH REGARD TO ANY PRODUCTS, INFORMATION OR SERVICE PROVIDED THROUGH THIS SITE, INCLUDING, TITLE, NON-INFRINGEMENT, OR ANY OTHER WARRANTY, CONDITION, GUARANTY, OR REPRESENTATION, WHETHER ORAL OR IN WRITING, OR IN ELECTRONIC FORM.

DOLLAR CLEAN CLUB® DOES NOT WARRANT OR ASSUME ANY LEGAL LIABILITY OR RESPONSIBILITY FOR THE ACCURACY, COMPLETENESS OR USEFULNESS OF ANY INFORMATION DESCRIBED WITHIN OR DERIVED FROM OUR SITE OR SERVICE.

Limitation of Liability

YOUR USE OF OUR SITE IS ENTIRELY AT YOUR OWN RISK. WE WILL NOT BE RESPONSIBLE TO YOU OR TO ANY THIRD PARTIES FOR ANY DIRECT OR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES OR LOSSES OR INJURY YOU MAY INCUR IN CONNECTION WITH YOUR USE OR INABILITY TO USE THE SITE OR THE SERVICES AND/OR PRODUCTS, OR YOUR RELIANCE ON OR USE OF THE SITE, THE INFORMATION, PRODUCTS OR SERVICES PROVIDED, OR THAT RESULT FROM MISTAKES, OMISSIONS, INTERRUPTIONS, DELETIONS OR ANY FAILURE OF PERFORMANCE, OR ANY OF THE DATA OR OTHER MATERIALS TRANSMITTED THROUGH OR RESIDING ON OUR SITE, REGARDLESS OF THE TYPE OF CLAIM OR THE NATURE OF THE CAUSE OF ACTION, EVEN IF WE HAVE ADVISED OF THE POSSIBILITY OF SUCH DAMAGE OR LOSS.

Indemnification

You agree to defend, indemnify, and hold us, our officers, directors, employees, volunteers, agents, licensors, and suppliers, harmless from and against any claims, actions or demands, liabilities and settlements including without limitation, reasonable legal and accounting fees, resulting from or alleged to result from, your use of and access to the Site or your violation of these Terms or your violation of any third party right, including without limitation any trademark, copyright or other proprietary or privacy right.

Assignment

These Terms, and any rights and licenses granted hereunder, may not be transferred or assigned by you.

Applicable Law

We make no representations that the content or the Site is appropriate or may be used or downloaded outside the United States. Access to the Site and/or the content may not be legal in certain countries outside the United States. If you access the Site from outside the United States, you do so at your own risk and are responsible for compliance with the laws of the jurisdiction from which you access the Site.

Our Site is created and controlled by the State of Connecticut, United States of America. The Site, and its contents, and any disputes arising therefrom shall be construed and interpreted under the laws of the State of Connecticut, and applicable United States federal laws. Use of our Site constitutes agreement of the user to the jurisdiction of the state and federal courts located therein.

Our Site is subject to the United States export control laws and regulations, and may be subject to export or import regulations in other countries. You agree to strictly comply with all such laws and regulations and acknowledge that you have the responsibility to obtain authorization to export, re-export, or import of any data on our Site, as may be required.

General

These Terms, together with the Privacy Policy, other terms or legal notices published by us on the Site, and any other applicable agreements, shall constitute the entire agreement between us concerning use of the Site.  If any provision of these Terms is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms, which shall remain in full force and effect. No waiver of any term shall be deemed a further or continuing waiver of such term or any other term, and our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision. YOU AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THE SITE MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED.

Our Contact Information

Dollar Clean Club®
235 Dividend Road
Rockyhill, CT 06067
Phone: (833)365-2252
Email: info@dollarcleanclub.com